9 Steps to Team Excellence
Discover
FROM: I believe this is the problem
TO: My team and I are able to articulate and measure the problem


I don’t know where to start

My team and I are
speaking the same
language


Not sure how to apply this
to my work

Know how to apply this
to my work


I don’t know how to prioritize
what to do

I have a way of prioritizing
and measuring success and
articulating the problem
Solve
FROM: Don’t know how to solve the problem we figured out
TO: Have a method to solve the problem we scoped to and know how to tell if thing are improved


Now that I have a problem
defined I don’t know how to
solve the problem

I know a model to use to work towards a solution


Don’t know exactly
what to do

I know what tools to use
and in what order


Haven’t tried this out
on my problem yet

I have applied the tools to our
problem and I have used data
to see improvement
Sustain
FROM: Haven’t used this on any other problems
TO: Internal process and a team to how to apply this to other problems


Don’t know how to use this to
solve problems everyday

We have a huddle board
process that let’s us use this to
solve problems everyday


We don’t know how to
prioritize additional problems

We have a process to
solve other problems


Change has been
introduced

Change sticks