Change Associate

Role Overview

As a Change Associate in our Change Management practice, you will support clients in successfully implementing organizational strategies, processes, technologies, and ways of working. This role blends management consulting with change management, allowing you to contribute to problem analysis, project delivery, and employee adoption of change initiatives. 

You will own defined workstreams end-to-end, from initial research and analysis through to polished, client-ready deliverables. You will work with senior consultants to set context and priorities, then execute independently with minimal day-to-day direction. 

This role is ideal for a consultant who has built a strong foundation and is ready to take ownership of key project tasks while operating independently in client‑facing environments. 

 Key Responsibilities

• Conducting research and gathering data about the client organization to support problem analysis and solution development.
• Analyzing business processes, organizational structures, and performance metrics to identify issues related to implementing change.
• Supporting the development of recommendations, improvement plans, and actionable solutions for clients.
• Assessing how changes affect different teams and roles, mapping stakeholders, and analyzing potential risks or resistance.
• Assisting with internal messaging strategies and developing communication materials, including presentations and updates, to support employee understanding and adoption of change.
• Participating actively in client-facing workshops and calls in support of the Change Facilitator, contributing to facilitation, capturing key outputs, and managing follow-through.
• Preparing training materials, user guides, and other resources that help employees adopt new tools, processes, or ways of working.
• Leading or co-leading training sessions and change enablement activities, taking ownership of preparation and delivery.
• Tracking project milestones and deliverables, maintaining project documentation, and preparing client-ready reports and presentations.
• Supporting project planning, coordination, and overall project management activities.
• Collecting feedback from employees and stakeholders, tracking adoption metrics or performance indicators, and identifying areas where additional support is needed.

What Success Looks Like

• Delivering high-quality, well-structured analysis and client materials aligned with firm standards.
• Supporting smooth execution of change management initiatives across multiple client projects.
• Demonstrating reliable and consistent performance in research, reporting, and communication tasks.
• Building effective working relationships with internal teams and client stakeholders.
• Proactively identifying risks, gaps, or improvement opportunities and escalating appropriately.
• Taking increasing ownership of project tasks and small workstreams as familiarity with projects grows.
• Earning trust quickly from both the internal team and client stakeholders as someone who follows through, thinks ahead, and can be left to run with a workstream.

What We’re Looking For

• 3–5 years of experience in consulting, business analysis, organizational development, or a related field, with demonstrated experience delivering client‑facing work. 
• Ability to work independently once context is set, owning assigned tasks or workstreams and producing high‑quality, client‑ready outputs with minimal oversight. 
• Strong analytical and problem‑solving skills, including the ability to analyze business processes, interpret qualitative and quantitative data, and translate insights into practical recommendations. 
• Clear, professional written and verbal communication skills, with experience creating presentations, reports, training materials, and change communications, and explaining complex ideas simply to diverse audiences. 
• Strong organizational and project management skills, including task tracking, attention to detail, accurate documentation, and the ability to manage multiple priorities simultaneously. 
• Ability to collaborate effectively with internal team members and client stakeholders, demonstrating professionalism, sound judgment, and basic stakeholder management skills. 
• Comfort working in fast‑moving, ambiguous environments, context‑switching across clients or initiatives, reprioritizing quickly, and maintaining quality under pressure. 
• Genuine interest in change management, with an understanding of how organizational change affects people, processes, and performance. 
• Willingness and curiosity to learn and apply consulting frameworks, change methodologies, and new tools. Knowledge in the following tools is an asset:  
  • Change management approaches (e.g., Prosci / ADKAR) 
  • Project management methodologies (Agile, Waterfall, or hybrid) 
  • Microsoft Office tools (PowerPoint, Excel, Word) and collaboration platforms (Teams, SharePoint) 
  • Exposure to data visualization tools (e.g., Power BI, Tableau) is an asset 
  • Lean thinking and training 
  • AI first thinking 
  • Educational background in business, management, psychology, HR, or organizational development, or equivalent practical experience. 

Other Reasons to Join Our Team!

• Be part of a mission-driven organization helping clients navigate complex transformation.
• Work on meaningful projects with tangible impact in industrial and operational environments.
• Collaborate with a passionate, experienced team that values clarity, action, and results.
• Flexible, remote-first work environment.

Job Type

Full-time, with opportunities for growth and professional development.