SERVICES
Eliminated Client Waitlist for Pregnant Women in Need
EXECUTIVE SUMMARY Roxanne Zuck, Program Supervisor, from Monarch Recovery Services, identified that the Pregnancy Parenting Outreach [...]
Kerry’s Place Recruitment and Screening Process Improvement
The current problem facing Kerry’s Place withrespect to the recruitment and screening process is that the time to hire takes too long, [...]
Operational Assessment Case Study
Executive Summary Sims Custom Wood Working is a manufacturing company that fabricates and installs post form laminate, beveled edge [...]
Rod Line Process Improvement
Executive Summary George Strydom, Production Flow Manager at Atlas Copco used the four phases of Timelined Consulting Inc.’s lean [...]
Assessment Programs, Process Improvement in the Community Service Sector
Executive Summary Roxanne Zuck, Program Supervisor, from Monarch Recovery Services, identified that the Pregnancy Parenting Outreach [...]
LEGO® SERIOUS PLAY® at Nipissing Mental Health Housing and Support Services
Executive Summary LEGO® Serious Play® was used at a Nipissing Mental Health Housing and Support Services (NMHHSS) North Bay Program [...]
Lean Implementation in Health Care Using Value Stream Mapping
Executive Summary North East Specialized Geriatric Service Center (NESGC) is a healthcare provider who delivers specialized care for [...]
Admission process at SJCCC
Executive Summary Gayle, Occupational Therapist / Patient Flow Coordinator, and Josiane, RPN/RAI coordinator, identified an area of [...]
Canadian Mental Health Association
Executive Summary  Tina Ranta Manager of Harm Reduction Home and Chantal Makela Manager of Administrative Services from the Canadian [...]
ALC Days waiting for Bedded Rehab at SAH
Executive Summary   Dana, Project Coordinator, from North East Specialized Geriatric Center used Lean tools, including an A3, Root [...]