SERVICES

Case Studies

EXECUTIVE SUMMARY Roxanne Zuck, Program Supervisor, from Monarch Recovery Services, identified that the Pregnancy Parenting Outreach Program (PPOP) assessment process was taking a long time. Roxanne decided to take action in order to [...]
The current problem facing Kerry’s Place withrespect to the recruitment and screening process is that the time to hire takes too long, is inconsistent and involves too many steps.Collecting data enabled the Steering Committee to [...]
Executive Summary Sims Custom Wood Working is a manufacturing company that fabricates and installs post form laminate, beveled edge laminate and solid countertops. They also sell a variety of sinks including under-mount sinks which have [...]
Executive Summary George Strydom, Production Flow Manager at Atlas Copco used the four phases of Timelined Consulting Inc.’s lean methodology, Launch, Explore, Achieve and Normalize, in order to identify and eliminate waste in [...]
Executive Summary Roxanne Zuck, Program Supervisor, from Monarch Recovery Services, identified that the Pregnancy Parenting Outreach Program (PPOP) assessment process was taking a long time. Roxanne decided to take action in order to [...]
Executive Summary LEGO® Serious Play® was used at a Nipissing Mental Health Housing and Support Services (NMHHSS) North Bay Program Planning session in order to bring multiple mental health partners in the North Bay community [...]
Executive Summary North East Specialized Geriatric Service Center (NESGC) is a healthcare provider who delivers specialized care for older adults with complex health needs throughout northeastern Ontario. NESGC used the PACE Lean [...]
Executive Summary Gayle, Occupational Therapist / Patient Flow Coordinator, and Josiane, RPN/RAI coordinator, identified an area of improvement in one of the processes at St Joseph’s Continuity Care Center. Staff used process [...]
Executive Summary  Tina Ranta Manager of Harm Reduction Home and Chantal Makela Manager of Administrative Services from the Canadian Mental Health Association (CMHA)- Sudbury/Manitoulin, worked together to address the limited access [...]
Executive Summary   Dana, Project Coordinator, from North East Specialized Geriatric Center used Lean tools, including an A3, Root Cause Analysis and Spaghetti Diagram to collect and analyze data concerning the identified challenge of [...]