Sims Custom Woodworking
Executive Summary Sims Custom Wood Working is a manufacturing company that fabricates and installs post form laminate, beveled edge laminate and solid countertops. They also sell a variety of sinks including under-mount sinks which have seen increased demand recently. Sims requested Operational Assessment, funded by Fednor SMART productivity assessment program. Upon completion of the operational […]
Roxane Zuck Monarch Recovery Services
Executive Summary Roxanne Zuck, Program Supervisor, from Monarch Recovery Services, identified that the Pregnancy Parenting Outreach Program (PPOP) assessment process was taking a long time. Roxanne decided to take action in order to reduce the time it took to perform the assessment. By using Green Belt/Productivity Leader tools, an informed problem statement was developed and […]
Planning with PACE.Project
Executive Summary LEGO® Serious Play® was used at a Nipissing Mental Health Housing and Support Services (NMHHSS) North Bay Program Planning session in order to bring multiple mental health partners in the North Bay community together, working on the same project. The LEGO® Serious Play® methodology allowed all stakeholders to effectively illustrate their point of view […]
Melanie Briscoe & Shaen Gingrich North East Specialized Geriatric Center
Executive Summary North East Specialized Geriatric Service Center (NESGC) is a healthcare provider who delivers specialized care for older adults with complex health needs throughout northeastern Ontario. NESGC used the PACE Lean approach to tackle 2 specific challenges clinicians were faced with. By using a variety of tools including an A3 assessment, Gemba walk and […]
St Joseph’s Continuing Care Center
Executive Summary Gayle, Occupational Therapist / Patient Flow Coordinator, and Josiane, RPN/RAI coordinator, identified an area of improvement in one of the processes at St Joseph’s Continuity Care Center. Staff used process improvement tools such as a Root Cause Analysis and Process Map in order to identify areas of waste. Once areas of waste were […]
Chantal Makela and Tina Ranta
Executive Summary Tina Ranta Manager of Harm Reduction Home and Chantal Makela Manager of Administrative Services from the Canadian Mental Health Association (CMHA)- Sudbury/Manitoulin, worked together to address the limited access clients had to agency services. By using Lean productivity tools Tina and Chantal where able to collect and analyze data in order to create […]
Dana Corsi
Executive Summary Dana, Project Coordinator, from North East Specialized Geriatric Center used Lean tools, including an A3, Root Cause Analysis and Spaghetti Diagram to collect and analyze data concerning the identified challenge of reducing ALC days waiting in acute care for a bed within the Sault Area Hospital (SAH) Assess & Restore Unit. Once […]
Bruce Drake
Launch and Explore When determining what the problem statement should be, it was found that There were 10-15 sick calls per day which took, on average, 20 phone calls to fill one shift. It was also found that calls were being made to fill shifts on the same day. Staff indicated that if they were […]